Guest Support Ticket ID
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Assigned WO#
Hidden
Acting Company
Your Name
(Required)
Business/Organisation
(Required)
Contact Phone
(Required)
Contact Email
(Required)
Support Type
(Required)
Request new product/service
Require remote support
Require onsite support
I have an outage
Lost access / forgotten password
Not Sure
Address for Onsite Support
Street Address
Tick which of the following you need support with:
(Required)
Not sure
Computers & I.T
Emails / Outlook
Internet & Phone Systems
Eftpos & Payments
Security Alarm & CCTV
Website & Software
Domains & Hosting
Other
Describe your request
Priority
Low
Normal
High
Critical
Reviewed within 24 hours. Approximate resolution 5-10 Business Days. Low Priority Billing Rates Apply.
Reviewed within 24 hours. Approximate resolution 3-5 Business Days. Standard Priority Billing Rates Apply.
Reviewed within 3 hours. Approximate resolution 12-24 hours. High Priority Billing Rates Apply.
Reviewed within 1 hour. Approximate resolution 3-12 hours. High Priority Billing Rates Apply.
Hidden
Ticket Status
Pending
Assigned
Hidden
Static Selection
No
Yes
